Diogenes · Insanitary · Extreme cases
Deep cleaning and Diogenes syndrome in Brussels
A property affected by Diogenes syndrome, a freshly vacated squat, water damage or extreme hoarding demands far more than a simple clearance: you need a decontamination protocol, the right equipment and, above all, no judgement. That's exactly what we do.
What our insanitary intervention includes
- ✓Full evacuation of waste, bulky items and contaminated goods
- ✓Certified surface disinfection (floors, walls, bathrooms)
- ✓Pest treatment if required (fleas, cockroaches, rodents)
- ✓Professional odour removal (ozone, specialist products)
- ✓Personal protective equipment (PPE) for the whole team
- ✓Before/after photo report, useful for insurance or landlord
Our protocol in 3 steps
- 1
Confidential diagnosis
Discreet visit, safety assessment (biological risks, structure, access). Clear quote within 48 to 72h — often covered by home insurance.
- 2
Clearance & decontamination
Team in PPE, safe sorting, evacuation to licensed facilities. Surface disinfection with viricide and bactericide products.
- 3
Odour removal & restoration
Odour treatment via ozonation, final cleaning. The property is handed back healthy, ventilated and ready to re-let or renovate.
“A tenant's apartment after they left for a care home was in a state I didn't dare show anyone. They came, no questions asked, and 3 days later it was ready to re-let. I'll never thank them enough.”
Questions about deep cleaning and Diogenes
These situations are sensitive. Here are the questions families and landlords ask us most often.
It's a behavioural disorder characterised by massive accumulation of objects (sometimes waste), social isolation and neglect of hygiene. It often affects isolated elderly people. Clearance doesn't solve the disorder but restores a healthy, liveable home.
Yes, with great tact. We regularly work with families, home carers, social services and CPAS. The person's consent is essential. We respect their pace and explain every action — it's never about brutally discarding their belongings.
In many cases yes, particularly after a disaster or squat ("restoration" coverage). We provide a detailed quote and a photo report that simplify processing. We can also invoice the insurer directly.
For emergencies (health risk, imminent re-letting), we can intervene within 48–72h. For supported Diogenes cases, we usually schedule a date with social workers to ensure a smooth process.
Totally. Unmarked vehicles on request, discreet teams, no photos published without your consent. We sign an NDA if you wish — often requested by families or real estate agencies.
Need a discreet intervention?
Describe the situation in writing or via WhatsApp. Our reply is fast, costed and completely non-judgemental.
⚡ Intervention possible within 48h (subject to availability)